FAQ

HOW IT WORKS

Our services are very user friendly, and easy to use. Check out below on how it works.

CALL US

Use any of the avaiable ways to book your collection with us.

MANAGE YOUR ORDERS

Check on your progress of your through our online medium or give us a call and one of our team member would be able to help you with your query.

PICK-UP & DELIVERY

We offer free collection and delivery, with a turn around of 24 to 48 hours, same day service also avaiable.

BILLING & PAYMENTS

Invoices will be provided with your delivery. You can pay by card or cash to the driver or pay through our online mediums.

F.A.Q

We have compiled a list of frequently asked questions below, please let contact us if you need any further information or clarification.

Yes, we provide free (for orders above £15) collection and delivery service across central London.

Our turn around time is usually 24 to 48 hours. You can choose when you want your items dropped back.

Yes, we do offer same day service based on availability. Please call us prior to making any bookings to check the availability.

Yes, we do offer next day service.

Yes, you can get your clothes dropped even if you are not at home. Let us know where and who to drop it with. But remember payment must be made prior to the delivery.

Yes, you can leave your clothes at a safe place, and let us know and we will collect it from there e.g. secure cupboard, locker, concierge, receptionist, porter, and etc.

It's your choice, you can pay upfront during collection, before delivery or when your clothes are brought back.

We accept multiple payment methods, you can call us an pay over the phone, or pay to the driver via cash or card (they will all carry a card machine with them), or you can pay online via PayPal.

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